Privacy policy

 

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the  dulmeri.com  website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Dulmeri ("Dulmeri", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

 

Automatic collection of information

 

Our top priority is customer data security and, as such, we exercise the no-logs policy. We may process only minimal user data, only as much as it is necessary to maintain the Website and Services.  Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

 

Collection of personal information

 

  You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, make a purchase,  or fill any online forms on the Website. When required, this information may include the  following:

  • Personal details such as name, country of residence, etc.

  • Contact information such as email address, address, etc.

  • Payment information such as credit card detail, bank details, etc.

  • Geolocation data such as latitude and longitude.

Some of the information we collect is directly from you via the  Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal  Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

To make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal  Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services.  Any of the information we collect from you may be used for the following  purposes:

  • Create and manage user accounts

  • Send marketing and promotional communications

  • Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer  Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or the exercise of official authority vested in us;  (v) processing is necessary for the legitimate interests pursued by us or by a third party.

 Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a  requirement necessary to enter into a contract.

 

Billing and payments

 

We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your  Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this  Policy. We suggest that you review their respective privacy policies.

 

Managing information

 

  You can delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the  Website.

 

Disclosure of information

 

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies concerning Personal  Information. These third parties are given Personal Information they need only to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

 

Retention of information

 

  We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it,  but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted.  Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

 

Transfer of information

 

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a  country outside the European Union or to any international organization governed by public international law or set up by two or more countries,  such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

 

The rights of users

 

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you  have the right to withdraw consent where you have previously given your  consent to the processing of your information; (ii) you have the right  to object to the processing of your information if the processing is  carried out on a legal basis other than consent; (iii) you have the  right to learn if information is being processed by us, obtain  disclosure regarding certain aspects of the processing and obtain a copy  of the information undergoing processing; (iv) you have the right to  verify the accuracy of your information and ask for it to be updated or  corrected; (v) you have the right, under certain circumstances, to  restrict the processing of your information, in which case, we will not  process your information for any purpose other than storing it; (vi) you  have the right, under certain circumstances, to obtain the erasure of  your Personal Information from us; (vii) you have the right to receive  your information in a structured, commonly used and machine readable  format and, if technically feasible, to have it transmitted to another  controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

 

The right to object to processing

 

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your  Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.

 

Data protection rights under GDPR

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Dulmeri aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your  Personal Information. If you wish to be informed of what Personal  Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the  following data protection rights:

  • You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.

  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.

  • You have the right to request the erase your Personal Information under certain conditions of this Policy.

  • You have the right to object to our processing of your Personal Information.

  • You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.

  • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

  • You also have the right to withdraw your consent at any time where Dulmeri relied on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the  European Economic Area (EEA).

 

How to exercise these rights

 

Any requests to exercise your rights can be directed to Dulmeri through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such a person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with  Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

 

Privacy of children

 

We recognize the need to provide further privacy protections concerning Personal Information we may collect from children and take many special precautions to protect the privacy of children. We do not require a child to disclose more information than is reasonably necessary to use the Website and Services. We encourage children to consult with their parents before submitting any information to any online resource, including our Website and Services. We believe parents should be involved in the online activities of their children and suggest that parents do their best to provide their children with a safe and friendly online environment.

 

Do Not Track signals

 

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Website and Services do not track their visitors over time and across third-party websites. However, some third-party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

 

Advertisements

 

We may display online advertisements and we may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Website and Services. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.

We may also permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might place cookies and otherwise track user behavior.

 

Affiliates

 

We may disclose information about you to our affiliates to be able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates following the terms of this Policy.

 

Email marketing

 

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section.  We will maintain the information sent via e-mail following applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

 

Links to other resources

 

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and  Services and to read the privacy statements of every resource that may collect Personal Information.

 

Information security

 

We secure information you provide on computer servers in a  controlled, secure environment, protected from unauthorized access, use,  or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access,  use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

 

Data breach

 

In the event we become aware that the security of the Website and  Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity,  including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a  result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

 

Changes and amendments

 

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time in our discretion and will notify you of any material changes to how we treat Personal  Information. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised  Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent,  use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

 

Acceptance of this policy

 

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services  you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the  Website and Services.

 

Contacting us

 

If you would like to contact us to understand more about this Policy  or wish to contact us concerning any matter relating to individual  rights and your Personal Information, you may do so via the contact us form .

This document was last updated on January 25, 2021

 

Acceptable use policy

 

This acceptable use policy ("Policy") sets forth the general guidelines and acceptable and prohibited uses of the dulmeri.com  website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Dulmeri ("Dulmeri",  "we", "us" or "our"). By accessing and using the Website and Services,  you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this  Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a  contract between you and Dulmeri, even though it is electronic and is not physically signed by you, and it governs your use of the Website and  Services.

 

Prohibited activities and uses

 

You may not use the Website and Services to engage in activity that  is illegal under applicable law, that is harmful to others, or that  would subject us to liability, including, without limitation, in  connection with any of the following, each of which is prohibited under  this Policy:

  • Disclosing sensitive personal information about others.

  • Collecting, or attempting to collect, personal information about third parties without their knowledge or consent.

  • Threatening harm to persons or property or otherwise harassing behavior.

  • Purchasing any of the offered Services on someone else’s behalf.

  • Misrepresenting or fraudulently representing products or services.

  • Infringing the intellectual property or other proprietary rights of others.

  • Facilitating, aiding, or encouraging any of the above activities through the Website and Services.

 

System abuse

 

Any User in violation of the Website and Services security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following:

  • Use or distribution of tools designed for compromising the security of the Website and Services.

  • Intentionally or negligently transmitting files containing a computer virus or corrupted data.

  • Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures.

  • Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network.

 

Service resources

 

You may not consume excessive amounts of the resources of the Website and Services or use the Website and Services in any way which results in performance issues or which interrupts the Services for other Users.  Prohibited activities that contribute to excessive use, including without  limitation:

  • Deliberate attempts to overload the Website and Services and broadcast attacks (i.e. denial of service attacks).

  • Engaging in any other activities that degrade the usability and performance of the Website and Services.

 

No spam policy

 

You may not use the Website and Services to send spam or bulk unsolicited messages. We maintain a zero-tolerance policy for use of the  Website and Services in any manner associated with the transmission,  distribution, or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 ("SPAM").

Your products or services advertised via SPAM (i.e. Spamvertised) may not be used in conjunction with the Website and Services. This provision includes, but is not limited to, SPAM sent via fax, phone,  postal mail, email, instant messaging, or newsgroups.

 

Security

 

You take full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for the Website and Services.

 

Enforcement

 

We reserve our right to be the sole arbiter in determining the  seriousness of each infringement and to immediately take corrective  actions, including but not limited to:

  • Suspending or terminating your Service with or without notice upon any violation of this Policy. Any violations may also result in the immediate suspension or termination of your account.

  • Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or us or the Website and Services, as determined by us in our sole discretion.

  • Reporting violations to law enforcement as determined by us in our sole discretion.

  • A failure to respond to an email from our abuse team within 2 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account.


Suspended and terminated User accounts due to violations will not be re-activated.

Nothing contained in this Policy shall be construed to limit our actions or remedies in any way concerning any of the prohibited activities. Also, we reserve at all times all rights and remedies available to us concerning such activities at law or in equity.

 

Reporting violations

 

If you have discovered and would like to report a violation of this  Policy, please contact us immediately. We will investigate the situation and provide you with full assistance.

 

Changes and amendments

 

We reserve the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the  Website and Services after any such changes shall constitute your consent to such changes.

 

Acceptance of this policy

 

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services  you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the  Website and Services.

 

Contacting us

 

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to it, you may do so via the contact us form 

This document was last updated on January 25, 2021